Terms
& Conditions
1. Application
These conditions apply whether a contract has been made
verbally or in writing:
2. Quotations
Quotations are made subject to vehicle suiting the Hirer's
requirements being made available at the time of acceptance.
Quotations are based on costs prevailing at the time and
in accordance with details provided by the hirer. Quotations
are valid for 28 days from issue or for any period specified.
Unless otherwise stated, admission charges and parking charges
at special events are not included.
3. Use of
Vehicle
Unless previously agreed by the company, the vehicle is
not available for the use of the Hirer other than for the
journeys and times stated. There are restrictions on advertising
of local private hire; the Company can advise on the matter
if so required
4. Driver's
Hours and Rest Periods
The hours agreed with the Company for the operation of any
hire(s) must be observed (other than in the case of serious
emergency or division) so that current regulations governing
drivers 'hours and rest periods may be complied with. The
Company reserves the right to curtail or otherwise alter
any hire, which does not comply with the relevant regulations.
5. Seating
Capacity
Not more than the maximum number of passengers indicated
may be carried on each vehicle. For some hiring it may be
possible to carry an additional number of children aged
14 years or less but only with the prior written agreement
of the company.
6. Conveyance
of Animals
No animal may be carried on any vehicle without the prior
agreement of the Company.
7. Confirmation
Normally, written confirmation by the Company is the only
basis for the acceptance of a hiring or for a subsequent
alteration in its terms.
8. Payment
Any request deposit must be paid by the time stated, and
payment in full must be made before the start of the hire
unless the Company has agreed in writing- to a variation
in this condition. The Company reserves the right to add
interest at the rate of 2% compound interest per calendar
month, after date by which payment should have been made.
9. Cancellation
By Hirer
In the event of cancellation by the hirer, the Company reserves
the right to retain any deposit. The hirer shall be liable
to the Company for any losses incurred by the Company as
a result of the cancellation costs not exceeding the full
cost of the hiring:
10. Cancellation
By Company
In the event of any emergency or force major or of any action
by the Hirer to vary the agreed conditions unilaterally,
the company may, by returning all monies paid and without
further or other liability, cancel the contract.
11. Route
and Time variation.
Should a vehicle be detained by the hirer, or taken on a
longer journey than that contracted for, the Company reserves
the right to make an additional charge commensurate with
the costs incurred. During the hiring, the driver must be
the judge of the reasonableness of any request for a change
of route or time. In any event, the vehicles will depart
at the agreed time and the Company will not be liable for
any loss or injury sustained by a passenger failing to join
the vehicle at the vehicle at the appointed time.
12. Change
Of Vehicle
The Company reserves the right to provide a larger vehicle
than that specified but at no additional charge unless extra
seats are used. The Company reserves the right to substitute
other vehicles of similar quality, including those of other
operators, for all or part of the hiring:
13. Breakdowns
and Delays
The Company gives advice on journey times in good faith
but does not guarantee the completion of any journey at
a specific time and will not be Liable for loss or inconvenience
caused by breakdown or other delay.
14. Agency
Arrangements
Where the Company hires in vehicles from other operators
at the request of the Hirer and where the Company arranges
ancillary facilities, such as meals, accommodation, ferries,
admission tickets or any other services provided by another
contractor, it does so as Agent for and on behalf of the
Hire. Any terms and conditions imposed by such other contractors
through the Company shall be binding on the hirer as if
he had directly contracted such services.
15. Passengers
Property
Unless previously agreed with the Company, the driver has
discretion as to carriage of passenger luggage and its storage.
The Company will not accept liability for any damage to
or loss of any property, which belongs to any passengers
and is left in a vehicle. All articles of lost property
recovered from a vehicle will be held at the depot for one
month only at which the vehicle is based.
16. Conduct
of Passengers
The driver is responsible for the safety of the vehicle.
Any passengers whose conduct is in breach of statutory regulations
may be removed on the driver's authority. The Hirer will
be held responsible for any damage caused to the vehicle
by passenger during the hiring,
17. Complaints
Any complaints in respect of the Company's services should
be made in writing to the Company's head office as soon
as possible but within 28 days.
18. Notices
No bill, poster, sign or notice is to be displayed on any
vehicle without the mitten consent of the Company.
19. Refreshments
Other than on a vehicle fitted expressly for that purpose,
food and drink except for small items of confectionery may
not be consumed on the vehicle. Chewing gum may not be consumed
on any of our vehicles.
20. Surcharges
Where more than 28 days elapse between acceptance of the
quotation and the performance of the contract, the Company
reserves the right to pass on any increase in its costs
as a surcharge. However, it guarantees to limit to any price
increase to a maximum 5% of the quoted price.
21. English
Law
Orders are only accepted in that the law of England shall
apply to the contract arising from such an order and to
the determination of the rights and liabilities of the respective
parties and in that no action or other proceedings shall
be brought by either party in relation to such contract
except in a Court of competent jurisdiction in England
22. Insurance
All Hirer's and individual passengers are recommended to
obtain insurance for those items where, save for negligence,
the Company's liability is limited (such as delay or luggage).
Hardy Miles
Travel Ltd Registration No. 4357657 VAT No. 726 8548 00
Hardy Miles Coaches Ltd Registration No. 4371906 VAT No.
791989552
